What Er SS means on your Kenmore refrigerator (kenmore er ss error)
A kenmore er ss error (also shown as SS) is a verified code, confirmed on LG’s own USA support pages and Appliance Aid’s Kenmore-specific 795-series reference, meaning a pantry (special-compartment) sensor failure on your LG-built Kenmore refrigerator (795/796-prefix). This applies to models with a dedicated pantry or special-temperature drawer.
Symptoms
The signs below help confirm you are dealing with this condition rather than a different problem on your Kenmore refrigerator. You may notice one of them or several together, and they can appear gradually or suddenly after a power event, a wash or cook cycle, a spill, or recent installation or service.
- The display shows Er SS or SS
- The pantry/special drawer runs warmer or colder than set
- Overall refrigerator and freezer cooling otherwise seem normal
- The code appears intermittently or constantly
Common causes
Several different problems can produce these symptoms. Working through the most likely causes in order separates a quick owner-level check from a problem that needs trained service and the correct Kenmore parts.
- Pantry/special-compartment sensor short or disconnection
Troubleshooting steps you can try
Work through these checks in order before calling for service. Stop wherever you are unsure, or where mains voltage, gas, a hot oven cavity, water, or a sealed component is involved, and hand the rest to a qualified technician.
- Power-cycle the refrigerator at the breaker and check whether Er SS clears.
- Avoid repeated resets if the code returns immediately.
- Book service for sensor-level diagnosis.
Parts a technician may replace
Depending on what the diagnosis shows, a technician may inspect, test, or replace the pantry/special-compartment sensor and sensor wiring. The correct part for your Kenmore refrigerator is matched from the model and serial number, and genuine OEM components are fitted through trusted parts suppliers rather than generic substitutes so performance, safety, and the appliance long working life are all protected. Confirming the failed part before ordering avoids replacing more than the problem actually requires.
When to call a technician
Er SS needs an experienced technician to test and replace the pantry/special-compartment sensor on this LG-built Kenmore refrigerator. This condition is rated Low severity, so there is no emergency — but if the same Er SS keeps returning after the checks above, a technician should confirm the cause before any part is replaced. As an independent repair service we are not affiliated with the manufacturer, and we work only with experienced, skilled technicians and genuine OEM parts from trusted parts suppliers, with our workmanship backed by a 30-day labor warranty. When you book, have your Kenmore refrigerator model and serial number ready so the right part for your exact build can be matched before the visit and the Er SS condition resolved in as few trips as possible.
Related help and Kenmore resources
If the Er SS condition keeps returning after these checks, book Kenmore refrigerator repair, browse our refrigerator error-code guides and step-by-step repair guides, or schedule service in your area on our locations page. See also the related Er rt room-temperature sensor failure. For full manufacturer specifications and model lookup, visit kenmore.com.
